We’re here to assist you with any questions or concerns you may have about your shopping experience. Whether it’s tracking your order or learning more about our return policy, we’ve got you covered.
🔹 Frequently Asked Questions (FAQs)
1. How do I place an order on ZGear? Simply browse our products, click on “Add to Cart,” and proceed to checkout. You’ll be prompted to log in or register before confirming your order.
2. What payment methods do you accept? We accept all major debit/credit cards, UPI, net banking, and leading digital wallets. All transactions are 100% secure.
3. How can I track my order? After placing your order, you will receive a tracking link via SMS or email. You can also track your order from your ZGear account under My Orders.
4. What is your return & exchange policy? We accept returns or exchanges within 7 days of delivery for most electronic items. The product must be unused and in original condition. Visit our Return & Exchange Policy page for full details.
5. How long does delivery take? Delivery usually takes 2-4 business days, depending on your location. Remote areas may take slightly longer.
6. My product arrived damaged. What should I do? We’re sorry to hear that! Please contact us within 48 hours of delivery with clear photos of the damaged item. We’ll arrange a replacement or refund as quickly as possible.