payment policy
your trusted destination for the latest electronics and gadgets. To make your shopping experience secure and hassle-free, please review our Payment Policy below:
💳 Accepted Payment Methods
We offer a variety of secure payment options for your convenience:
Credit Cards – Visa, MasterCard, American Express, RuPay
Debit Cards – All major Indian bank cards
UPI – Google Pay, PhonePe, Paytm, BHIM, etc.
Net Banking – Supported by major Indian banks
Wallets – Paytm, Mobikwik, Amazon Pay
Cash on Delivery (COD) – Available for selected pin codes on eligible products
🔐 Payment Security
ZGear uses trusted and encrypted payment gateways to ensure all transactions are processed securely. Your financial details are never stored on our servers and are handled with industry-standard encryption protocols.
📜 Order Confirmation
Once your payment is successfully processed:
You will receive an order confirmation email and SMS with order details.
In case of any issue during payment, please check if the amount was debited. If yes, and the order was not confirmed, the amount will be auto-refunded by your bank within 5–7 business days.
🧾 GST Invoices
All orders come with a GST-compliant invoice. If you require a business invoice for IT claims or input tax credit, please ensure you enter the correct GSTIN during checkout.
🚫 Payment Failures & Fraud Checks
In rare cases, orders may be cancelled due to:
Payment failure
Suspected fraud or unusual payment activity
Mismatch of billing/shipping address or contact details
We reserve the right to cancel any such transaction and will notify you immediately. Refunds, if any, will be processed within 7–10 business days.
❗ Cash on Delivery Terms
We may call to verify high-value COD orders.
Refusing delivery of confirmed COD orders may result in restrictions on future purchases.
📞 Need Help with Payments?
For any payment-related queries or issues, please contact our support team:
📧 Email: payments@zgear.in
Live Chat: Available Mon–Sat | 10 AM to 6 PM